Process & Support
Turnkey Integration, Local Support
From initial discovery to ongoing production support, we handle the complexity so you can focus on making parts.
Discovery Call
A 30-minute conversation to understand your process, pain points, and goals. No commitment, no pressure. The more details you provide upfront, the more accurate our ROI analysis and system proposal will be.
What We Need to Know
- Machine OEM, model number, lathe or mill configuration
- Auto-door availability and Ethernet/IP robot interface
- Part material, weight, dimensions, and number of part types
- Current machine cycle time and target parts per hour
- Minimum unattended runtime and shift schedule requirements
- Floor space constraints and safety fencing requirements
Prepare These Items
The more details you provide upfront, the more accurate our ROI analysis and system proposal will be.
On-Site Assessment
Our engineers visit your facility to validate the automation concept and gather detailed requirements.
Assessment Checklist
- Machine measurements and reach study
- Part samples and fixture review
- Safety zone requirements
- Utilities (air, power, network)
- Floor space and workflow mapping
- In-feed/out-feed conveyor needs
- 3D machine model availability
Timeline
Integration Timeline
Typical project: 8-12 weeks from PO to production
Training Included
Every cell includes comprehensive training to ensure your team is self-sufficient.
Training Includes
- Robot programming fundamentals
- Cell operation and daily startup
- Basic troubleshooting
- Program modification for new parts
- Safety procedures and emergency stops
Support Model
Local presence means rapid response when you need it.
Phone Support
Same-day response during business hours
Remote Diagnostics
Screen share troubleshooting
On-Site Service
Next-day dispatch for critical issues
Preventive Maintenance
Optional annual service contracts
Spare Parts
Common consumables stocked locally
Ready to Start the Process?
The first step is a simple conversation. No commitment, no pressure—just a discussion about your operation.